About Us

World Telecom is part of the The Portugal News Group, which includes The Portugal News, Portugal's national newspaper in English; DQ - The Directory Enquiries in English service and Virtual Office, the English language Customer Service Centre, Blue Chip IT for private and corporate IT solutions. Members of the group have been established in Portugal since 1977.

World Telecom is the largest telecoms operator in Portugal serving the expatriate community. We offer everything you need, from fixed and mobile phone services, ADSL, fixed or mobile, low cost packs of minutes or personalised competitive rates. We offer the lowest cost on the market for phone calls, backed by billing in English (German or Portuguese) and a highly acclaimed customer and technical support team, all in English. (German or Portuguese)

We work on one simple principle, personal service to the highest level possible. We know you really dislike automated call centres, so the only button we are going to ask you to push is to select the language you would like to speak, English, Portuguese or German. After that you will be put straight through to one of our team of customer service staff who will deal with your enquiry or support needs directly.

Alternatively send us an email with your name, telephone number and email address and we will contact you. Many of our clients like to speak to the same person when they call, and we encourage that. (Our office is open Monday to Friday 9.30am to 6.00pm.)

At World Telecom we attract our clients through our numerous products; we keep our clients through our exceptionally personal service!

In a world of impersonal automated service, we invite you to discover the difference.